Client Servicing Intern – Chicago ID-11135

As an intern at Northern Trust you will have the opportunity to spend ten weeks working on meaningful projects, developing relevant skills to jump start your career while joining our inclusive and relational culture. You will work directly with your team on day-to-day tasks with weekly program events to work on new skills, network with senior leaders and socialize as an intern community. A recruiter will work with you to determine the best team placement given your interests, skill set and relevant experience.

The Program

  • Ten weeks
  • Location in Chicago

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Program Opportunities

  • Lunch & Learns with Executives
  • Professional development workshops
  • Social events
  • Intern Case Challenge Project
  • Day of Service
  • Mentorship and networking opportunities

Sample Projects

  • Help drive operational efficiency in servicing processes
  • Enhance client servicing and management reporting tools
  • Participate in investor statement reviews

Who We’re Looking For

  • Expected graduation of December 2022 through Summer 2023
  • Pursuing a degree in Finance, Economics, Marketing, Management, Operations or related area
  • Minimum 3.0 cumulative GPA
  • Strong Communication and Analytical skills
  • Technical skills vary based on team
  • Applicants must not now or in the future require sponsorship for employment visa status to work in the United States

Sample Career Paths

  • Asset Servicing Americas RDP Associate
  • Client Services Representative
  • Investment Outsourcing Operations Analyst
  • Fund Accountant
  • Marketing Associate

Application Process

At Northern Trust, we place a huge value on “fit” – our clients, the services we provide, the technology we create, and most importantly, the people we hire.

Role

To help us understand your “fit” for a role with us we ask you to complete a few stages

As an applicant to an Early Career role, we want to get to know you – what you value, how you solve problems, what you aspire to, and whether we’re a good “fit” for your skills and career goals.

Stage 1 – Online Application.

Click on Apply for Job and complete your online application where we ask you for personal information, academic history and check your eligibility.

Stage 2 – Career eNTry online assessment.

Take a brief online assessment so we can identify key skills and attributes important for working at Northern Trust.

Stage 3 – Interview.

If you are selected to move forward in the process for the role you have applied to, you will then be invited to participate in interview(s) where we will ask you some competency/behavioral based questions and give you an opportunity to ask us some questions.

Keep an eye on your email, including your spam folders. We also recommend adding NorthernTrust@invalidemail.com and Campusrecruiting@ntrs.com to your safe sender list so you do not miss important emails.

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need reasonable accommodation for any part of the employment process, please email us at myhrhelp@ntrs.com.

Good luck, we are looking forward to learning more about you.

  Client Servicing Intern – Chicago ID-11135

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...